Orders & Technical Enquiries

Phone: 1300 737 787

Parchem Construction Supplies
FOSROC EdenCrete Flextool Dulux AVISTA EMER

Transition to eBilling

Migration to electronic delivery of invoices and statements

In line with our commitment to provide our customers with the best possible service, we are changing our default delivery method for invoices and statements to email.

Unless otherwise requested, from the 20 December 2018 onwards, all invoices and statements will be emailed.

To register your email address, or to continue to receive paper invoices and statements by post, register your preference through the link below.

Invoice Preference

Over the coming months, we plan to send follow up reminders by mail to customers for whom we continue to have no email address.

The feedback from our customers who already have email delivery is that it is more reliable and a much faster way of receiving billing documents than by post - as well as being better for the environment.

If you would like further information regarding the move to electronic delivery of invoices and statements please contact us:

Phone: 1300 578 309

Email: Credit.parchem@duluxgroup.com.au


Privacy Collection Statement

Parchem Construction Supplies Pty Ltd (ABN 80 069 961 968) ("Parchem") is a wholly owned subsidiary of DuluxGroup Limited. The terms "we", "us", "our" refer to the company and any of our affiliated companies.

Your privacy is important to us: Parchem will use the information you submit and may disclose it to third parties to respond to your enquiry. Parchem (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for these purposes. Parchem may disclose the information to contractors, market research organisations, marketing and communications agencies and related bodies corporate for this purpose. If you do not provide the personal information requested, we will not be able to fulfil your request. We may also exchange your personal information with other related companies and our service providers, such as delivery companies and technology providers.

Please refer to our Privacy Policy, available on our website (www.parchem.com.au/privacy-policy/) or on request. It contains further details about: (i) the personal information we collect; (ii) what we do with it; (iii) where we send it; (iv) how you can access and correct it; (v) how you can lodge a privacy complaint regarding the handling of your personal information; (vi) how we handle those complaints; (vii) online privacy; and (viii) the types of service providers we use.

If you have any questions regarding the way Parchem handles your personal information or wish to seek access to, or correct, personal information we hold about you, please contact our Privacy Officer via privacy@duluxgroup.com.au or call +613 9263 5678.

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