Orders & Technical Enquiries

Phone: 1300 737 787

Parchem Construction Supplies
FOSROC EdenCrete Flextool Dulux AVISTA EMER

Christmas and New Year Trading Hours 2019

16th December 2019

During the Christmas and New Year period our stores and warehouses will be closed from December 23 through to January 6, with a couple of exceptions (see below table for full details). Stores will reopen on January 6, with normal trading hours. For holiday trading hours of any of our Parchem Trade Agents, please contact the respective Trade Agent directly.

Please note that our Customer Service team will be closed from 4pm AEDT December 23, and reopen from 7am AEDT January 6.Our Parchem, Avista, and Flextool phone numbers will divert to voicemail over the holiday period. 

We wish you and your families a safe and happy holiday, and look forward to working with you again in 2020.

Christmas week 2019 trading hours for Parchem stores






New Year 2020 Parchem stores trading hours


Privacy Collection Statement

Parchem Construction Supplies Pty Ltd (ABN 80 069 961 968) ("Parchem") is a wholly owned subsidiary of DuluxGroup Limited. The terms "we", "us", "our" refer to the company and any of our affiliated companies.

Your privacy is important to us: Parchem will use the information you submit and may disclose it to third parties to respond to your enquiry. Parchem (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for these purposes. Parchem may disclose the information to contractors, market research organisations, marketing and communications agencies and related bodies corporate for this purpose. If you do not provide the personal information requested, we will not be able to fulfil your request. We may also exchange your personal information with other related companies and our service providers, such as delivery companies and technology providers.

Please refer to our Privacy Policy, available on our website (www.parchem.com.au/privacy-policy/) or on request. It contains further details about: (i) the personal information we collect; (ii) what we do with it; (iii) where we send it; (iv) how you can access and correct it; (v) how you can lodge a privacy complaint regarding the handling of your personal information; (vi) how we handle those complaints; (vii) online privacy; and (viii) the types of service providers we use.

If you have any questions regarding the way Parchem handles your personal information or wish to seek access to, or correct, personal information we hold about you, please contact our Privacy Officer via privacy@duluxgroup.com.au or call +613 9263 5678.